Terms & Conditions


Terms & conditions


  1. These conditions are to be read together with all other statements and or directives either shown on the ticket or displayed on the Jurassic Kingdom website – jurassickingdom.uk
  2. All tickets once purchased are strictly non-refundable and non-exchangeable
  3. Any tickets once purchased which have a discount code attached cannot have the discount added retrospectively
  4. Visitors must arrive within their allocated hour time slot
  5. The route is accessible to wheelchair users and to pushchairs
  6. Dress for a day outdoors in a park environment. Visitors are advised to wear suitable clothing and footwear. There are no cloakroom facilities at the venue, so visitors will not be able to store bags or large items. Children’s scooters, skates and bicycles are not permitted on site
  7. Jurassic Kingdom will be open no matter what the weather is like, but if the weather is extremely bad, a decision to close for the evening will be made the night before
  8. Ticket holders, please present your full printed ticket to the stewards at the entrance on arrival
  9. Tickets for the event do not include other attractions that may be onsite, these must be purchased separately online or on the day at the event.
  10. VR Game ticket holders must arrive at the VR Game Chalet during their allocated hourly slot
  11. Visitors agree to the use of any photographs or video footage taken of them at the event for promotional and marketing purposes
  12. NO alcohol is permitted to be taken into the event
  13. Private sound systems, illegal substances, legal highs, glass, fireworks, flares, laser pens, and any other item, which the organisers deem unsuitable or inappropriate will not be permitted onto the event site
  14. Please respect the park and use the bins provided and help top keep the environment clean and tidy
  15. No animals will be admitted to the event site, except guide and hearing dogs
  16. Jurassic Kingdom is suitable for children of all ages
  17. Children aged 2 and under enter free and do not need a ticket to. Child tickets are for children aged 3 – 16 years. Children aged 2 and under enter free and do not need a ticket
  18. Visitors aged under 17 must be accompanied by an adult
  19. Official merchandise is only event merchandise on sale inside the event site. Do not purchase goods from unofficial vendors
  20. Strictly no trading is allowed inside the event without written permission
  21. In the event of cancellation of the event on any day, customers will be offered another day to visit the event
  22. Under no circumstances will duplicate tickets be issued should you lose or damage them. Keep your tickets safe, print them and bring them with you.
  23. You may not resell tickets. It is strictly prohibited to attempt to resell a ticket prior to or within the event site under any circumstances.
  24. Photography & filming at the event is permitted and feel free to post onto social media and promote the event
  25. There will be limited onsite parking available at Osterley Park in London which is charged separately and available on a first come first served basis
  26. The organisers reserve the right to implement any restrictions/conditions deemed necessary before and during the event to ensure the safe management of the event site.
  27. The organisers reserve the right to amend the terms and conditions in accordance with any new laws, legislation or internal company policies.

Thank you for reading and adhering to the terms and conditions and we look forward    to welcoming you to a wonderful day out at Jurassic Kingdom.


Terms and conditions: Jurassic Kingdom Dino Drawing Competition

  1. The Jurassic Kingdom Dino Drawing  competition is open to children living in the UK or Netherlands aged between five and 13 years old. However the competition can only be entered via a parent or guardian on social media.
  2. To enter the competition, your child should draw their favourite dinosaur, with as much creativity and colour as they like. You (the parent or guardian) must then submit the drawing by posting it on Instagram with the hashtag #JurassicKingdom. You must also include your child’s first name and age.
  3. You may only send one entry to the competition.
  4. You don’t have to buy anything to enter or win, but during the Promotion Period you will need to:
  1. Have a valid Instagram account
  2. Post your child’s dinosaur drawing with the hashtag #JurassicKingdom
  1. We must receive your entry to the Competition by 11:59 pm on the Sunday of each week that the competition is running.
  2. Employees or agents of Jurassic Kingdom  and their group companies or their family members may not enter the Competition.
  3. This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram.  You understand that you are providing your information to Jurassic Kingdom, and not to Instagram, and you completely release Instagram from any claims in relation to this promotion.
  4. Information about the prize, how to enter, and Instagram’s Terms of Use, form parts of these conditions of entry. By entering the promotion, these conditions of entry apply. Participation in this promotion constitutes acceptance of these conditions of entry.  These conditions of entry may change from time to time without notice.
  5. The promotional period is from 10.00am GMT on the 18th of March 2018 and ends at the completion of the Jurassic Kingdom Event in November 2018. The competition will run in selected week’s over this period. The competition week’s are at the discretion of Jurassic Kingdom.
  6. These conditions of entry are governed by the laws of the UK and the Netherlands.
  7. Jurassic Kingdom might have to extend the dates of the promotion but only if it’s totally unavoidable (for example, if Instagram is unavailable for 24 hours or more) and we’ll let you know if we do.
  8. All eligible entries will be judged on quality and creativity, and the best entry will win the prize. This is a competition of skill and there is no element of chance in this promotion.
  9. Judging will take place on the first Monday of the following week at the Weli Creative office Suite 3,Beatty House Admirals Way, Isle of Dogs, London E14 9UF(or at an undisclosed location otherwise determined as required by Jurassic Kingdom).  The decisions of the promoter are final and no correspondence will be entered into.
  10. Jurassic Kingdom reserves the right to disqualify any entrant who has engaged in unlawful or improper conduct that is designed to jeopardise the fair conduct of the promotion or is generally damaging to the reputation of Jurassic Kingdom, or has otherwise breached these conditions of entry (as determined in Jurassic Kingdom’s  sole discretion). Jurassic Kingdom may determine, in its sole discretion, if an entry is suitable and may disqualify any entrant who submits content it deems to be objectionable or offensive (even though such content might not be offensive to everyone).
  11. Jurassic Kingdom  can cancel or modify the promotion if there are compelling technical or administrative reasons which we cannot control.  If that happens, Jurassic Kingdom will select the winner(s) from all eligible entries received at that time.
  12. Each week that the competition runs the best entry will receive 2 tickets for entry into the upcoming Jurassic Kingdom Event. Total prize value is approximately GBP £23 each week over 8 months. These prize values are accurate at the start of the promotion. There are some weeks that the competition will not run.
  13. On the first day of each competition week we’ll notify the prize winner by posting a comment on the winning Instagram post from the @jurassickndm Instagram account. The winner must respond and claim their prize by emailing us at info@jurassickingdom.uk  with consent to re-publish your post. This must be done 72 hours of us posting our Instagram comment. We’ll then sort out any details required for the prize with the winner by email.
  14. Jurassic Kingdom will do its best to find the winner.  But if we can’t, or if a prize winner hasn’t contacted us within 72 hours of us commenting, the next best entry may be declared the winner of the prize.
  15. If you do win we may ask you to provide proof of identity, residency and age. If you can’t provide, or refuse to provide, suitable proof, then you may be disqualified, and we may choose another winner.
  16. You own the copyright to your competition entry as its author.
  17. By submitting an entry to the Competition, You give Jurassic Kingdom Permission for your entry to be published on the The Jurassic Kingdom social channels and  grant Jurassic a non-exclusive, royalty-free, worldwide licence to republish your Competition entry in electronic format and hard copy for purposes connected with the Competition; and b. The right to use your name, age and town or city of residence for the sole purpose of identifying You as the author of your entry.
  18. Sending in an entry to the competition means that You are the parent or guardian of the young artist and that they are happy for You to enter the Competition based on these the Terms and Conditions.
  19. Jurassic Kingdom requires the consent in writing (via e-mail) of the parent or guardian of the author of a winning entry to publish that winning entry and the author’s first name, age and town or city of residence on Jurassic Kingdom Social channels.
  20. If Jurassic Kingdom does not receive written consent from the parent or guardian of the author of a winning entry then we may award the prize to another entry for which we are able to gain such consent.
  21. You can’t exchange any of the prizes for cash, or ask us to give it to someone else. You’ll be responsible for all taxes, insurance and any other expenses, fees and costs connected with that prize that are not included in the prize description.
  22. You are also responsible for your use of the prize, including complying with any applicable terms and conditions of use.
  23. Jurassic Kingdom accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by You as a result of entering the Competition or accepting the prize. Jurassic Kingdom  further disclaims liability for any injury or damage to You or any other person’s computer relating to or resulting from participation in or downloading any materials in connection with the competition.